Employment Opportunities


At Gallery, it is our diversity in people, level of professionalism, benefits offerings, competitive pay, training initiatives and commitment to every employee that they will never be treated as just a number but rather as an integral part of our success that makes Gallery Automotive Group a truly unique employer in the automotive industry. Gallery Automotive Group is an Equal Opportunity Employer.

See our current available positions below and also make sure to check out the competitive Employee Benefits that we offer at Gallery.

We thank you for your interest in an employment opportunity with Gallery Automotive Group!

 

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How to Apply:
Resumes for all Gallery positions can be attached and submitted to hr@gallerygroup.com. Please note the job title in the subject line of your email. Your resume will be routed to the corresponding hiring manager for review.

In addition, you may also fill out print and fill out a copy of the Gallery Employment Application and drop it off at any of our dealerships. You will be required to have an employment application on file prior to being hired. All employees must successfully complete drug screening check, background check and a DMV check.

Job Openings

Service Advisor

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Business Development

 

Want to show off your communication and phone skills?  The Gallery Automotive Group has an immediate opportunity in our Business Development Department.  The perfect candidate should be computer friendly and performance driven.  We will train you to succeed!

 

Requirements:

 

·         Exceptional communication skills.

·         The ability to learn cutting-edge techniques.

·         The ability to adapt and utilize a proven process with predictable results.

·         Desire to exceed customer expectations.

·         Be accountable for hourly, daily, weekly and monthly objectives and performance.

·         Enjoy constant customer interaction.

·         And….be a key member of an exclusive, cutting-edge environment, where we work hard and play hard.

 

 

We will provide an industry leading weekly salary, PLUS monthly performance bonuses!

Please send your resume to smartin@gallerygroup.com for consideration.

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BMW Service Technician

BMW Service Technician

Would you like to join one of the leading BMW dealerships in New England? We have an immediate need for experienced BMW Service Technicians at our location in Norwell. We offer an industry-leading compensation and benefits package. Pay is commensurate with experience. 

If you're an experienced BMW technician with a desire to move your career forward, then we urge you to contact us now!
Qualified BMW Technicians may stop by our BMW Gallery in Norwell at 98 Accord Park Drive and ask for Service Manager Ted Etchings.  We will be interviewing daily!

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CLIENT ADVISOR

To apply for this position, please email your resume to mmartinez@gallerygroup.com.  

Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including vehicle sales/profit goals as well as managing personal time and productivity.

DUTIES AND RESPONSIBILITIES:

  1. Plan and manage personal sales strategy according to an agreed market development strategy in accordance with established Gallery Automotive requirements and quotas with respect to vehicles sold.
  2. Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal leads, to optimize quality of service, business growth, and customer satisfaction.
  3. Use customer and prospect contact tools and systems, and update relevant information held in these systems.
  4. Plan/carry out/support company marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other company-organized marketing activities, e.g., product launches, promotions, advertising, exhibitions.
  5. Respond to and follow up sales inquiries using appropriate methods.
  6. Monitor market and competitor activities and provide relevant reports and information as required.
  7. Record, analyze, report and administer according to systems and requirements.
  8. Attend sales trainings/meetings and internal meetings with other company functions necessary to perform duties and aid business development.
  9. Attend training and to develop relevant knowledge, techniques and skills.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Organizing and coordinating skills.
  • Exceptional communication ability
  • Ability to offer customer service that exceeds expectations
  • Understanding of sales technique including lead generation, "the sell", and closing technique.
  • Knowledge of the Automotive industry a plus
  • Ability to be on your feet for occasional long periods of time
  • Ability to perform simple arithmetic  
  • Ability to understand and follow specific instructions and procedures.
  • Computer skills are a must.
  • Ability to maintain calendars and schedule appointments.
  • Skill in the use of operating basic office equipment. 
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SERVICE ADVISOR

To apply for this position, please email your resume to ewallace@gallerygroup.com.

Job Responsibilities:

  • Greet Customers in a timely, friendly manner and obtain vehicle information
  • Schedule "next" service appointments.  Obtain customer and vehicle data prior to arrival when possible.
  • Enter customer's vehicle problems accurately and clearly on repair order using computer program. 
  • Test drive vehicle with customer as needed to confirm problem/s or refer test drive to technician.
  • Be able to refer to service history on customer's car.  Inspect vehicle and make needed service recommendations.
  • Advise customers on caring for their car and the value of maintaining their cars in accordance with manufacturer's specs
  • Must have a clear understanding and be able to follow Manufactures Policy and Procedure Manual
  • Achieve and Maintain Manufactures Certification
  • Be able to provide a complete and accurate written cost estimate for labor and parts.
  • Establish and hold to "Promised Time"
  • Obtain customer's signature on repair order and provide customer with a copy.
  • Establish customer's method of payment and collect all needed data for payment transaction.  Obtain credit approval if necessary.
  • Communicate with dispatcher on all incoming work and on "Promised Time"
  • Treat your co-workers as you would like to be treated.  Respect for one another goes hand-in-hand with your success at The Gallery. 
  • Be able to communicate properly with co-workers and customers regarding progress of the repair throughout the day, changes in the "Promised Time" or cost of the repair, you must obtain proper authorization BEFORE any additional repairs are performed.
  • Implement and maintain service marketing program.
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PARTS COUNTER PERSON

To apply for this position, please email your resume to rscimone@gallerygroup.com

Duties And Responsibilities:

  • Provides high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  •  Locates out-of-stock parts from outside source and submits an emergency order, if necessary
  •  Notifies the service advisor and the customer when special ordered parts have been received
  •  Notifies the body shop when all parts have arrived and when they will be delivered
  • Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  •  Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
  • Write purchase orders for outside vendors
  • Follows up on back-ordered parts
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Replenishes assigned inventory daily
  •  Assists outside sales representatives with their orders
  • Makes sure all internal requests for parts are billed on service repair order
  • Receives payment from retail customers or obtains credit authorization
  • Ensures that all charge sales are signed by the customer
  • Ensures that all customers receive their copy of the invoice
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
  •  Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts
  • Sets up orders for daily shipment, delivery, or pick-up
  • Keeps front and rear counter areas clean and uncluttered
  • Cleans computer terminals and printers daily.
  • Participates in all training programs that are made available.

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Client Advisor

Are you looking for an above average salary and earning potential? Do you want to be part of an industry that is up 45% in sales on a National level? As a result of our successful sales growth, we are seeking highly motivated individuals to add to our dynamic sales team! We focus on providing platinum customer service and building client relationships that will last for years to come!

We will provide you with the tolls you need to become as successful as your team members.  If you are prepared to move to the next level with a successful, professional organization then take the next step and send your resume to HCunningham@gallerygroup.com.
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Brand Ambassador/Delivery Coordinator

Mazda gallery is searching for a Brand Ambassador/Delivery Coordinator.  This role is meant to be FUN! The right person will essentially be the host/hostess for one of the best play dates any of our clients have ever had! You'll get to know the client and learn what the client needs and wants in a vehicle.  You will be the matchmaker that finds them their dream car.

This is not a sales position.  You are simply there to know the Mazda Brand inside and out, guide the clients to find the perfect car based on their needs, test drive different vehicles with the client, and have fun! When they find the right vehicle, we will let the salesperson take over.  You'll be picking up with the client again when they take delivery of the vehicle you helped them fall in love with.  At this point you will go over all of the product features with them and wave as they happily drive off in their new vehicle.

The person for this job must have a passion for the Mazda brand, embody the Mazda culture, believe its spirit, embrace the technology, and have a passion for play. Strong customer service skills as well as communication and interpersonal skills are an absolute necessity for this position.  This role is designed to be a resource for the Mazda clientele.  You will be the subject matter expert that can answer all brand and technology questions.  You will become the details junkie that knows every square inch of each vehicle.

If you truly love Mazda or want to learn more, we want to hear from you. Please email your resume to JLotter@gallerygroup.com to apply.
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Lot Attendant/Valet

Mazda Gallery is currently seeking full-time and part-time Lot Attendant/Valet candidates to join our team.

The ideal candidates will be: 
  • Friendly, reliable, and customer service oriented
  • Able to multi-task and work under pressure
  • Able to drive both automatic and standard transmission vehicles
  • Must be organized and detail oriented
Requirements:
  • Positive attitude and great work ethic
  • Valid drivers license with clean driving record
  • Able to pass a pre-employment drug screening and background check
  • Must be 21 years or older
This is an excellent opportunity to join one of New England's largest auto dealer groups at the ground level.  Gallery Automotive Group offers competitive pay and benefits for qualified employees.

To apply, email mgoldstein@gallerygroup.com with your resume.
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Automotive Valet Porter

Mazda Gallery of Norwood is looking to fill multiple valet/porter positions.  This position may include some night and weekend shifts.  

The job entails:
  • Moving cars, both customer and company, on and off the lot for Sales and Service
  • Moving inventory per management directive, among other things
Requirements:
  • Valid driver's license with a good driving record
  • Must be 21 years of age or older
We are somewhat flexible with schedules for this position.  Our fast-paced industry and dynamic work environment can overshadow the fact that we believe each and every one of our employee is an integral part of our success and our most valuable asset.  We pledge to provide a working environment of mutual respect, integrity, transparency, and the highest standards of professionalism.

Pay based on experience starting between $11-$13/hour.

Please email your resume to grobbins@gallerygroup.com and mgoldstein@gallerygroup.com to apply.  No phone calls please.
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Social Media Specialist and MINI Product Genius

Social Media Specialist and MINI Product Genius

   South Shore MINI is looking for a Social Media and MINI Product Specialist who can enhance the South Shore MINI brand and build strong, long-lasting business relationships with our clients in person and through our various social media platforms. Become a member of the fun & dynamic South Shore MINI team and help us create Social Media strategies and content in order to engage users and create an interactive relationship between consumers and our company.

Job Responsibilities and Duties:

  •        Work closely with the marketing team to develop social media campaigns that help to achieve South Shore MINI's marketing goals.
  •        Monitor the company's social media accounts and offer constructive interaction with users.
  •        Offer expert overview and explanation of key MINI Product features and technology to our customers.
  •        Interact with clients in person and over social media to improve understanding of the benefits of doing business with South Shore MINI and the MINI product as a whole.

Job Qualifications and Skills requirements:

  •   1+ Years experience in Social Media
  •    Friendly & Social attitude, eager to learn and interact with clients on daily basis.
  • Technologically savvy.

Company Benefits:

·       Health and Dental insurance available

  •        401K
  •         Short and Long Term Disability insurance available
  •        Comprehensive Pay Plan

Call or email Alex Stoyanov for details:

Tel. (781) 347-5901

Email: astoyanov@gallerygroup.com

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Contact

Gallery Automotive Group

918 Providence Highway
Directions Norwood, MA 02062

  • Sales: (781) 278-1312