Volkswagen Parts Warranty

VOLKSWAGEN PARTS AND ACCESSORIES LIMITED WARRANTY

The following terms of warranty apply to all new or factory-remanufactured parts and accessories sold by authorized Volkswagen dealers.

 

LIMITED WARRANTY FOR NEW AND FACTORY-REMANUFACTURED PARTS AND ACCESSORIES

Issued by Volkswagen of America, Inc., 

FREE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS AND ACCESSORIES FOR 1 YEAR OR 12,000 MILES, WHICHEVER OCCURS FIRST

Volkswagen warrants that every new and factory-remanufactured part and accessory, (excluding tires and batteries) which is imported or distributed by Volkswagen and sold as a new or factory remanufactured part or accessory to a retail customer or authorized dealer, will be free from defects in material and workmanship under normal use and service for 1 year after the date of delivery of the part or accessory to the customer or until the vehicle in which the part or accessory is installed has been driven 12,000 miles, whichever occurs first. This warranty is transferable to subsequent owners free of charge.

If the defective part or accessory was installed by an authorized Volkswagen dealer and the vehicle is brought during this period to the workshop of any authorized Volkswagen dealer, the dealer will, without charge, either repair or replace it with a new or factory-remanufactured part or accessory.

If the defective part or accessory was sold "Over-the-Counter", the dealer will, without charge, repair the part or accessory or furnish a new or remanufactured part or accessory. The labor required to remove the defective part or accessory and to install the new or remanufactured part or accessory is not reimbursable.

If a part is installed in a vehicle after the New Vehicle Warranty period has expired, that part is warranted for 12 months or 12,000 miles, whichever occurs first. If the replaced part fails, the new part will also receive a 12-month or 12,000 mile warranty, whichever occurs first.

If a part is installed during the New Vehicle Warranty period (as a warranted replacement part), the part is covered for the remainder of the New Vehicle Warranty period, or for 12 months or 12,000 miles, whichever is greater.

If an accessory (e.g., block heater, CD Changer, cruise control) is installed prior to New Vehicle delivery, it is covered for the New Vehicle Limited Warranty period. If an accessory is installed after New Vehicle delivery, it is covered for 12 months or 12,000 miles, whichever occurs first.  

Electrical parts and electronic components are subject to inspection by Volkswagen and, if found to be damaged due to improper installation or handling by an unauthorized repair facility, cannot be accepted for warranty reimbursement. For details about the Battery Limited Warranty, see your Volkswagen Parts or Service Professional.

DAMAGE AND MALFUNCTIONS NOT COVERED BY WARRANTY

Volkswagen is not responsible for damage or malfunctions resulting from:

  • misuse, negligence, alteration, modification, environmental damage, accident or fire;
  • improper repair of the vehicle or damage due to improper installation or diagnosis;
  • use of the part or accessory in a vehicle used for a competitive purpose; or
  • failure to follow recommended maintenance intervals and requirements.

WEAR AND TEAR, AND MAINTENANCE AND SERVICE ITEMS NOT COVERED BY WARRANTY

This warranty does not cover wear and tear items such as clutch linings, brake pads/shoes, brake linings, windshield wiper blades, fuses, radio tape head cassette cleaning, worn seat covers and other trim and appearance items that wear as a result of normal use, lack or normal care, or deterioration. Except where specifically required as part of a repair covered by warranty, maintenance and service items are at the expense of the owner.

NO OTHER WARRANTIES MADE

This warranty is in lieu of all other express warranties of Volkswagen, the Manufacturer, and the

selling dealer for new or factory-remanufactured parts and accessories. Any implied warranty,

including any implied warranty of merchantability or warranty of fitness for a particular purpose, is limited to the duration of this written warranty.

Neither Volkswagen nor the Manufacturer assumes, or authorizes any person to assume on its behalf, any other obligation or liability.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

CONSEQUENTIAL DAMAGE EXCLUDED

Volkswagen is not responsible for incidental or consequential damage, including lost profits or earnings, or out-of-pocket expenses for substitute transportation or lodging. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you.

OTHER LEGAL RIGHTS

This warranty also gives you specific legal rights, and you may also have other rights, which vary from state to state.

 

Warranty information may be obtained by phoning 1-800-822-8987, or by writing to:

Volkswagen of America, Inc.

Customer Relations, 2F02

3800 Hamlin Road

Auburn Hills, MI 48326